QuickBooks Online recently revised their subscription plans to introduce usage limits. This means that depending on the QBO plan you have, there will be limits to the number of billable (or invited) users, chart of accounts, classes, locations, and tags that you can add to your QBO account.
Usage Limits by Subscription
| QBO Essentials | QBO Plus | QBO Advanced | |
| Billable users | 3 | 5 | 25 |
| Non-billable users | 2 accountant firm users | 2 accountant firm users | 3 accountant firm users |
| Classes & locations | none | 40 combined | unlimited |
| Chart of accounts | 250 accounts max | 250 accounts max | unlimited |
| Tag groups | 40 groups max | 40 groups max | unlimited |
| QBO Commerce | 3 sales channels connected max | Unlimited sales channels connected | Unlimited sales channels connected |
To check usage limits:
- Sign into QBO as an admin.
- Go to Settings and select Account and settings.
- Select the Usage tab.
When you reach your limit, you can either upgrade your subscription, or reduce your usage. To reduce your usage, you can do the following:
- Delete an account user.
- Delete accounts in your chart of accounts.
- Delete classes or locations.
- Delete a tag.
- Disconnect a sales channel.
If you have any questions or concerns about your QBO subscription, please contact us directly.
