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QuickBooks Online recently revised their subscription plans to introduce usage limits. This means that depending on the QBO plan you have, there will be limits to the number of billable (or invited) users, chart of accounts, classes, locations, and tags that you can add to your QBO account.

Usage Limits by Subscription

QBO EssentialsQBO PlusQBO Advanced
Billable users3525
Non-billable users2 accountant firm users2 accountant firm users3 accountant firm users
Classes & locations none40 combinedunlimited
Chart of accounts250 accounts max250 accounts maxunlimited
Tag groups40 groups max40 groups maxunlimited
QBO Commerce3 sales channels connected maxUnlimited sales channels connectedUnlimited sales channels connected

To check usage limits:

  1. Sign into QBO as an admin.
  2. Go to Settings and select Account and settings.
  3. Select the Usage tab.

When you reach your limit, you can either upgrade your subscription, or reduce your usage. To reduce your usage, you can do the following:

  • Delete an account user.
  • Delete accounts in your chart of accounts.
  • Delete classes or locations.
  • Delete a tag.
  • Disconnect a sales channel.

If you have any questions or concerns about your QBO subscription, please contact us directly.